Hosted on Acast. See acast.com/privacy for more information.
Hosted on Acast. See acast.com/privacy for more information.
Adaptability is the first thing people think necessary to run a successful third-generation family business. Undoubtedly, the firm's capacity to absorb and adjust procedures and techniques to the fast-paced advance of technology is detrimental, but it's not all of it.
In this episode, David Oliver joins us to reveal how making culture a priority served the family business hundreds of times more than any tech improvement.
David is the President of Oliver Fire Protection & Security, the largest commercial fire protection provider in the metropolitan Philadelphia area. The business started in 1957 and experienced consistent growth thanks to a deeply rooted policy of delivering quality service and creating excellent customer experiences.
Throughout our conversation, we delve into David's journey in the industry, his experiences at Dartmouth College, where he got his engineering degree, and his decision to go to night school to get an MBA in business while working full-time at Oliver FP&S.
We also talk about the company's values and culture, their outstanding results by making culture a priority, and David's approach to change and to expand the family business.
Some Questions I Ask:
In This Episode, You Will Learn:
Resources:
Connect with David:
Let's Connect!
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