The Astonishing Power in Front-line Ideas

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Consolidate That!

99 episodes

2 months ago

Hosted by Dr. Ivan Zak and Ryan Leech, Consolidate That! focuses on critical corporate topics in the veterinary business. The episodes center on improving clinical care, customer and employee experience, combining proven processes with modern technology, and ways to expand shareholder value using clear performance metrics. Find beneficial knowledge that you can apply in the rapidly growing veterinary consolidation market.

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Management

Business,

Investing

The Astonishing Power in Front-line Ideas

Consolidate That!

35 minutes

2 years ago

The Astonishing Power in Front-line Ideas

Today's guest, Dr. Alan G. Robinson, shares insights on improving organizational performance through frontline employee ideas, emphasizing the need for thousands of small ideas over one big idea. He highlights the importance of a management approach that fosters creativity, psychological safety, and modern solutions. Additionally, we talk about the design thinking process and how it involves defining problems well, voting, having diverse opinions, and making it a daily part of the job.

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Topics discussed:

Small ideas from frontline employees drive performance and innovation
The design thinking process in innovation and problem-solving
Management transformation for creativity