Pet Resort Success: Enhancing Client Loyalty and Revenue for Veterinary Clinics

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Consolidate That!

99 episodes

2 months ago

Hosted by Dr. Ivan Zak and Ryan Leech, Consolidate That! focuses on critical corporate topics in the veterinary business. The episodes center on improving clinical care, customer and employee experience, combining proven processes with modern technology, and ways to expand shareholder value using clear performance metrics. Find beneficial knowledge that you can apply in the rapidly growing veterinary consolidation market.

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Pet Resort Success: Enhancing Client Loyalty and Revenue for Veterinary Clinics

Consolidate That!

22 minutes

2 years ago

Pet Resort Success: Enhancing Client Loyalty and Revenue for Veterinary Clinics

In this episode of Consolidate That! Ryan and Ivan are joined by Sarah Hale, Pet Resort Manager at Danville Family Vet, to talk about the successful model of integrating grooming, daycare, and boarding services with veterinary care, creating a 'one-stop shop' for pet owners while boosting revenue and client loyalty.

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Topics discussed:

Successful integration of grooming, daycare, and boarding with veterinary care
Building strong client relationships and offering pet-beneficial services
Positive impact of offering daycare services for pets and fostering trust