An onboarding process with a state-of-the-art user experience, while ensuring compliance with legal requirements and limiting the risk of fraud, money laundering and other financial crimes, should be central to your business strategy. Designing and executing it can rightly be called an art: the Art of Onboarding.
This episode of Connective Payments Insights is about a benchmark research we conducted last year into the onboarding processes at 13 financial institutions active in the Netherlands, aimed at small and medium sized business clients.