Rebecca Adelman, a trailblazer at the crossroads of law, leadership, and legacy, joins Matt Reiners for an in-depth conversation about the human side of risk management in senior living. Drawing on 30+ years in litigation and personal caregiving experiences, Rebecca shares how misaligned expectations—not just adverse events—often drive litigation. She introduces Guide Path, her certification program redefining how communities engage with families, reduce risk, and enhance care.
If you’re a senior living leader navigating complex challenges, this episode delivers a new lens—and a roadmap.
Rebecca Adelman, Esq. is a nationally recognized attorney, risk strategist, and founder of the Adelman Firm and Guide Path, a certification program focused on expectation alignment in senior living. With over 30 years in healthcare litigation, she’s also a caregiver, educator, and passionate advocate for intergenerational care. Her philosophy of “Work-Life-Being” shapes her mission to drive human-centered change across the care ecosystem.
Timestamps:
01:00 — Introduction to Rebecca Adelman: attorney, risk strategist, and founder of Guide Path
03:41 — Rebecca’s entry into senior living through healthcare litigation
06:52 — The personal turning point: caregiving for her father
09:50 — What drives lawsuits in senior living (it’s not what you think)
12:56 — Designing Guide Path: expectations management as risk mitigation
14:27 — What proactive alignment looks like in practice
18:28 — Resident and Family Insights Survey: where risk really lives
21:41 — How unmet expectations fuel litigation
23:27 — What sets Guide Path apart from other certifications
27:40 — Rebecca’s life philosophy: Work-Life-Being
33:33 — Real-world impact: from personal relationships to global reach
38:23 — Aligning training with compliance and federal regs
41:29 — Rebecca’s lens on leadership in male-dominated spaces
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