Can you be kind and still speak hard truths?

In this episode, I speak with Amy Armstrong, founder of the Center for Family Resolution, about her shift from conflict avoidance to courageous truth-telling - and how that transformation shapes her work as a coach and conflict resolution specialist.

Amy shares how growing up as a peacemaker led her to avoid confrontation and how coaching helped her reframe conflict as an opportunity for growth. Today, she supports families, business partners and individuals in resolving high-stakes disputes through curiosity, empathy and clear boundaries.

In this episode, you’ll learn:

1. How childhood roles shape adult communication and leadership patterns
2. Why emotional intelligence is essential in conflict situations
3. How to stay grounded and curious during tense conversations
4. The role of coaching in uncovering what’s really behind conflict
5. How to lead and live without compromising your values to keep the peace

Topics covered:

• Conflict resolution strategies in family businesses and court systems
• Replacing people-pleasing with clarity, truth and trust
• Using coaching frameworks to support resolution and long-term change
• Authentic leadership through discomfort and disruption

Amy’s story offers a clear path for anyone ready to stop avoiding conflict - and start leading with courage.

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Connect with Amy Armstrong: 🔗

• Connect with Amy Armstrong on LinkedIn: https://www.linkedin.com/in/coachamyarmstrong/

• Write to Amy Armstrong: amyarmstrong@thecenterforfamilyresolution.com

• Check Amy’s website: https://www.thecenterforfamilyresolution.com/

Connect with me here:

🎬YouTube: https://www.youtube.com/@andrewtallents 

📲 X: https://x.com/andrewtallents

📲 LinkedIn: https://www.linkedin.com/in/andrewtallents

🌐 Website: https://www.tallents-partnership.com/

📖 Get my book: https://www.amazon.co.uk/dp/B09NZRZH4J

📰 Weekly Newsletter: https://bit.ly/selfcoaching-newsletter

📞 Write me: team@tallents-partnership.com

Key Moments:

00:04:40 - Amy's Childhood and Family Dynamics

00:11:20 - Personal Growth and Transformation

00:18:33 - Building a Business and Embracing Authenticity

00:30:54 - Future Dreams and Aspirations

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