Ep 57 - Mbie Dowd and Tonnika Haynes | Mike's "Sticky" Situation

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Confessions of a Shop Owner

Mike Allen

62 episodes

1 day ago

Confessions of a Shop Owner is hosted by Mike Allen, a third-generation shop owner, perpetual pot-stirrer, and brutally honest opinion sharer. In this weekly podcast, Mike shares his missteps so you don’t have to repeat them. Along the way, he chats with other industry personalities who’ve messed up, too, pulling back the curtain on the realities of running an independent auto repair shop. But this podcast isn’t just about Mike’s journey. It’s about confronting the divisive and questionable tactics many shop owners and managers use. Mike is here to stir the pot and address the painful truths while offering a way forward. Together, we’ll tackle the frustrations, shake things up, and help create a better future for the auto repair industry.

All content for Confessions of a Shop Owner is the property of Mike Allen and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business,

Management

Ep 57 - Mbie Dowd and Tonnika Haynes | Mike's "Sticky" Situation

Confessions of a Shop Owner

49 minutes

5 days ago

Ep 57 - Mbie Dowd and Tonnika Haynes | Mike's "Sticky" Situation

My marketing before and after signing up with Turnkey Marketing is pretty scary. In a good way. Get your marketing right today HERE

Tekmetric opened my eyes to just how much a good SMS will do for a shop. Their software is top of the line, and with them, so is my shop. Try them for yourself HERE

I was SHOCKED when I saw the things I was missing the first time I used Detect Auto. Simple things, but easy to miss. Detect Auto helped clean that up for me, and they can for you, too. Use them HERE

Meet the future leadership of the Automotive Service and Tire Alliance: Mbie Dowd and Tonnika Haynes. Mbie tells the story of how she got to where she is today, and why she has a passion for selling tires. Tonnika talks about her recent struggle of to letting go of micromanagement in her shop, and boy oh boy, did Mike have a confession to share. Wow. Just wow.

Timestamps:
00:00 "Mike Has a Confessions"

05:48 "Life Driven by Cars"

06:47 "Journey Into Automotive Success"

10:27 Thoughtful Words, Powerful Impact

13:34 "Confessions of the Bougie Spouse"

17:57 "Trusting the Process"

20:55 "Tire Opportunities and Insights"

24:31 Collaborative Leadership in Tire Pros

27:07 "Setting Expectations Upfront"

33:07 "Running, Spiders, and Skinny Pants"

35:08 Sticky Trap Confession for Mike

39:49 "Battery Acid Mishap"

41:58 Locked Out and Climbing Gates