Loneliness and mental health illnesses are rising in the US, while access to care dwindles — so a lot of people are turning to chatbots. Do chatbots work for therapy?
More like this: The Collective Intelligence Project w/ Divya Siddarth and Zarinah Agnew
Why are individuals are confiding in chatbots over qualified human therapists? Stevie Chancellor explains why an LLM can’t replace a therapeutic relationship — but often there’s just no other choice. Turns out the chatbots designed specifically for therapy are even worse than general models like ChatGPT; Stevie shares her ideas on how LLMs could potentially be used — safely — for therapeutic support. This is really helpful primer on how to evaluate chatbots for specific, human-replacing tasks.
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