The Work Opportunity Tax Credit is a powerful incentive benefiting both employers and employees. People with barriers to employment can secure life-changing jobs while employers who provide these opportunities can offset hiring costs. In this episode we're joined by Dre Sosa and Ashly Caserotti who support customer success with Experian Employer Services. Dre and Ashly break down the basics of WOTC, best practices for employers to maximize their credit, and give us an overview of possible renewal for WOTC before it expires at the end of this year.

Welcome back to Compliance Matters from Experian Employer Services. In this episode, we’re diving into the heart of HR compliance with insights straight from the floor of SHRM 2025, one of the largest HR conferences in the world. We spoke with HR professionals who were visiting from across the country and asked one simple question:

“What’s your biggest compliance challenge today?”

Joining us to unpack those answers are Gordon Middleton and Vijay Thakkar, Product Intelligence Managers with Experian Employer Services. Gordon and Vijay listen to interviews with us, react to what they heard, and break down why these challenges are so widespread—and so complex. From evolving I-9 enforcement to shifting payroll regulations, they’ll share practical strategies and best practices to help HR teams stay ahead of the curve.

Whether you're in payroll, compliance, or people operations,this is an episode you won’t want to miss.

Welcome back to Compliance Matters for an episode all about Form I-9 management. In this episode we cover the challenges of understanding the newest rules and regulations in 2025 with best practices for employers to ensure compliance. We're joined again by Vijay Thakkar and Gordon Middleton, Product Intelligence Managers with Experian Employer Services. Vijay and Gordon will help us make sense of the shifts in policy, rules, regulations and updates to immigration policy, E-Verify, and even Form I-9 itself, among other changes. If you need the basics of what’s changing and how it may affect your compliance as an employer, then this is the summary for you.

Today is a packed episode with updates on hot topics HR, Taxand Payroll pros need to know. It’s a dive into the legislative and regulatory changes we've seen and are still expecting in 2025. We're joined by Gordon Middleton and Wayne Rottger, Product Intelligence Managers with Experian Employer Services, who keep their fingers on the pulse of workforce compliance changes affecting employers. We’ll get federal and state insights from Wayne and Gordon in this episode, along with an update on unemployment taxes and the future of unemployment insurance.

In this episode we discuss the complexity of payroll tax consulting. Every employer is familiar with the concept of a third-party payroll provider, automating the process to report and remit payroll taxes. But what about payroll tax consulting? We chat with returning guests Michael Orton and Adam Taplinger, payroll tax experts with Experian Employer Services. They help employers address the unexpected and unique issues that almost always arise with payroll tax. Michael also provides three real-world examples of surprises that can occur and how payroll tax consulting resolves them. Listen to the episode and find out if these scenarios sound like they could happen at your organization.

Maximizing the employee experience is a top priority for every employer. Getting the best performance out of everyone, attracting top talent, and retaining high performers is key to achieving revenue goals. Competitive salaries, generous benefits and office perks are some things that may come to mind when an employer thinks about improving the working experience. But what about fast and accurate Verification Fulfillment?

For this episode we’re joined by Troy Hupp and Kristin Stoudenmire, experts on income and employment verification fulfillment and the challenges employers face when it comes to this common task. We’ll discuss the purpose of verification fulfillment, the workload it creates for employers, and the downside of getting it wrong. The last thing an employer wants is to get in between an employee and their dreams. Join us for this discussion to learn how you can streamline your verification fulfillment process with faster, more accurate and secure responses, resulting in a better employee experience.

Human Resources professionals often choose their career because of a passion for helping people. However, it’s the paperwork that can be a huge challenge AND take up the bulk of their time.

Frequent legislative and regulatory changes in states across the country may cause employers to be noncompliant if they fail to stay current with requirements where they operate or have employees.

On this episode we’re joined by Jayme Muenz, HR Operations Manager with Experian, to explore how challenging it is for HR experts to stay on top of evolving rules and requirements. And to help employers overcome this headache we’ll also hear from Brian Elfrink, Director of Product Management with Experian Employer Services, who shares an overview of the Compliance Library and how it’s helping HR teams focus their attention back on people.

Every employer is familiar with the requirements of Form I-9 to verify work authorization for new employees. But hopefully not many employers have experienced a major compliance issue that could potentially cost hundreds of thousands of dollars in penalties. In this episode Vijay Thakkar, Form I-9 expert with Experian Employer Services, shares a story about one organization that learned of serious compliance errors with their Form I-9 practice, the potential penalty they could have been faced with, and the changes they made to resolve the issue. This episode has some great tips for Form I-9 management to streamline the process and improve compliance, as well as a cautionary tale about another company that ended up with $95 million in penalties.

In this episode we’re diving deep into the recently announced moratorium for the Employee Retention Credit. If you haven't already listened to our previous episode with an overview of the ERC be sure to check that out. For this episode we're joined by Max Shenker and Matt Kelley who explain everything you need to know about the moratorium, as well as the new withdrawal program for employers who may wish to take their ERC claim back before the IRS reviews it. Get the updates and details you need to make a more informed decision in this conversation

Employers with a presence in multiple states are already accustomed to complying with different state rules for onboarding, tax withholding and more. But what if you are a single-state business with employees living in multiple states? This is the new reality for many after the explosion of remote and hybrid work. More employers than ever before now must operate as if they have a presence in numerous jurisdictions. For this episode we’re joined by Joe Grimes and Gordon Middleton who have all the knowledge you need to simplify the process of multistate compliance. We cover onboarding compliance, tax withholding challenges, and more in this deep dive. If you’ve been struggling with managing the resources to track constantly evolving state laws and regulations, then Joe and Gordon have some practical ways to streamline the process.

The Employee Retention Credit (ERC), also referred to as the Employee Retention Tax Credit (ERTC), has recently exploded in popularity with more claims than the IRS can keep up with. Originally created as a pandemic relief measure, employers are still claiming the credit today. In this episode, Matt Kelley and Adam Taplinger explain how that’s possible, and what you as an employer should know about this tricky payroll tax credit. We’re also diving into recent updates from the IRS and walking through what a typical audit looks like to keep you fully informed.

Employers rarely pay the full Federal Unemployment Tax Act tax rate of 6%, more often paying only 0.6% in the end. However, there are circumstances that may cause an employer to lose this reduced rate, which can significantly impact the amount they owe in unemployment tax. Wayne Rottger and Michael Orton explore the basics of the FUTA credit reduction and the scenarios affecting the rate employers are responsible for, including some situations that are completely out of your control. Tune in to learn how employers can avoid losing the reduced rate, or better manage the inevitable loss if caused by the state where they do business.

This episode of Compliance Matters originally aired August 2021 by CIC Plus, a part of Experian Employer Services. Earned wage access goes by many names, including on-demand pay and early wage access. But they all refer to the same thing – giving employees access to wages they have earned but not yet been paid on. In today’s highly competitive job economy, modern payroll benefits, like earned wage access, have become increasingly popular. In this podcast, we interview Brian Slowik, co-founder of rapid! PayCard, for his insights on the rising popularity of earned wage access and to discuss how EWA, among other trends, are transforming and modernizing payroll.

This episode of Compliance Matters originally aired June 2022 by CIC Plus, a part of Experian Employer Services. There has been a lot of talk recently regarding tax credits and their use by federal, state and local governments to incentivize targeted economic activity. But not all the news has been positive. Popular tax credit programs and unfortunate behavior by both taxpayers and tax vendors have highlighted the risks of unethical practices when claiming these valuable credits. On this episode of Compliance Matters, we discuss the difference between ethical and unethical practices related to corporate tax credits and what employers should know to avoid any missteps.

This episode of Compliance Matters originally aired July 2022 by CIC Plus, a part of Experian Employer Services. Employers continue to struggle with how to accurately capture employee tax withholding elections given the reality that the hybrid workforce is here to stay. On this episode of Compliance Matters, we sit down with Michael Orton, from Experian Employer Services, to discuss the latest insights on how the remote workforce is impacting payroll tax compliance, including key challenges and solutions for complying with current withholding rules.

This episode of Compliance Matters originally aired April 2022 by CIC Plus, a part of Experian Employer Services. On this episode, we sit down with Rick Pinkerman, Founder & CEO of NOTICENINJA, to discuss the world of tax notice management – what it is, why it’s needed and the major impact it can have on an employer’s ability to remain in compliance. We’ll dive into the latest trends and end with strategies you can leverage to help manage or even reduce the number of notices you have to handle.

This episode of Compliance Matters originally aired November 2021 by CIC Plus, a part of Experian Employer Services. When ACA reporting season arrives, employers need to make sure they are ready with all the details on the latest ACA developments—including state ACA reporting requirements. On this podcast, we cover the deadlines and timing for ACA reporting, best practices for ensuring you remain in compliance, and how to avoid some of the most common issues we see when working with hundreds of employers on ACA reporting.

This episode of Compliance Matters was originally aired by CIC Plus, a part of Experian Employer Services. The pandemic changed a lot about employment eligibility verification. Learn about new practices related to I-9 management based on changes introduced after 2020, some temporary and some permanent.

This episode of Compliance Matters originally aired October 2021 by CIC Plus, a part of Experian Employer Services. The Work Opportunity Tax Credit (WOTC) is a Federal tax credit available to employers for hiring individuals from certain targeted groups who have consistently faced significant barriers to employment. The WOTC program incentivizes workplace diversity and facilitates access to good jobs for American workers. In this podcast, we sit down with LaRae Pieroni, Chief Service and Operations Officer with Experian Employer Services, to discuss the Work Opportunity Tax Credit Program and what you need to know to ensure your company is in compliance.

This episode of Compliance Matters was originally aired by CIC Plus, a part of Experian Employer Services. Brian Elfrink and Gordon Middleton discuss the changes to employee onboarding post-pandemic, and the ways employers must adapt to remain compliant. Listen to their conversation for insights on onboarding that can help your business tackle new challenges you may be facing.