What does it really take to embed AI into a law firm?   In this episode of Compliance by Design, Avantia COO Hannah Thompson joins host Laurence Baker to share the operational reality of building a tech-enabled law firm. From her journey as a litigator to leading operations, Hannah explains why traditional law firm models reward inefficiency, how lawyers actually respond to AI tools, and why trust and human judgment remain at the heart of legal services.   We cover: Why the billable hour is the enemy of innovation How to overcome lawyer scepticism and drive adoption of AI Turning messy legal processes into workflows ready for automation The reality of AI in law today — and what the future holds If you have any questions about anything discussed on the show, or to contribute to a future episode, please email laurence@avantialaw.com.