How do you react when you make acommunication mistake — defensiveness, shame… or curiosity?

In this episode of my podcast on CommunicationPsychology, I explore how we can adopt an error management attitudewhen we speak — especially when stakes are high. Drawing on the research of MichaelFrese and others, we discuss how mistakes can become stepping stones for learning,adaptability, and authentic connection.

✅ Learn how to turn errors into insights
✅ Discover the role of emotion regulation and mindset
✅ Rethink how your workplace deals with communication mishaps

🔗 Listen now and let me know what mistakes taught you themost.

#CommunicationSkills #Psychology#ErrorManagement #Leadership #GrowthMindset #Podcast

Recommended reading:

Frese, M., & Keith, N. (2015). Errormanagement theory: From training to performance: Key concepts and empiricalfindings. In S. Sonnentag, U. Frese, & C. E. M. Peeters (Eds.), Psychologicalmanagement of individual performance (pp. 111–131). Wiley.

Keith, N., & Frese, M. (2005). Self-regulationin error management training: Emotion control and metacognition as mediators ofperformance effects. Journal of Applied Psychology, 90(4), 677–691.https://doi.org/10.1037/0021-9010.90.4.677

Rybowiak, V., Garst, H., Frese, M.,& Batinic, B. (1999). Error orientation questionnaire (EOQ):Reliability, validity, and different language equivalence. Journal ofOrganizational Behavior, 20(4), 527–547.https://doi.org/10.1002/(SICI)1099-1379(199907)20:4<527::AID-JOB886>3.0.CO;2-G

Van Dyck, C., Frese, M., Baer, M.,& Sonnentag, S. (2005). Organizational error management culture and itsimpact on performance: A two-study replication. Journal of AppliedPsychology, 90(6), 1228–1240. https://doi.org/10.1037/0021-9010.90.6.1228