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Communication Breakdown
OCR Network
56 episodes
6 days ago
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.
Show more...
Business News
Business,
News,
Management,
Marketing
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All content for Communication Breakdown is the property of OCR Network and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.
Show more...
Business News
Business,
News,
Management,
Marketing
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What Harvard Teaches Us (about dealing with Trump)
Communication Breakdown
27 minutes
3 months ago
What Harvard Teaches Us (about dealing with Trump)
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll explore two high-stakes showdowns—one rooted in strategic restraint, the other in narrative failure. First, they unpack Harvard's quiet but calculated resistance to White House pressure, as the university rejects a rumored $500 million settlement and signals a shift away from capitulation. Then, the focus shifts to Intel, where a four-month silence about its new CEO’s investments gives Trump and allies room to frame the narrative. The hosts dissect what these stories reveal about institutional autonomy, reputational endurance, and why communications discipline—not noise—is the playbook for surviving today’s political climate.

Takeaways
  • Harvard demonstrates how strategic restraint can shift power without escalation.
  • Refusing to match chaos with chaos can be a reputational strength.
  • Intel's vague response opened a narrative vacuum others were happy to fill.
  • Ambiguity is a liability in an era of weaponized attention.



Topics Mentioned
institutional autonomy, strategic restraint, narrative control, flood-the-zone tactics, reputational risk, crisis communications, political targeting, knowledge ecosystems, stakeholder communications, leadership under pressure, self-interest and civic responsibility, communications discipline, cross-sector coalitions

Companies Mentioned
Harvard, Columbia, Brown, Intel, Cadence Design Systems, Nvidia, TSMC, Coca-Cola

Episode Hashtags
#Harvard #Columbia #BrownUniversity #Intel #CadenceDesignSystems #Nvidia #TSMC #CocaCola #CrisisComms #NarrativeControl #CorporateReputation #PRStrategy #LeadershipMessaging #TrumpAdministration #ReputationRisk #InstitutionalAutonomy #StrategicSilence #CraigCarroll #SteveDowling #ShawnPNeal #AdvoCast #OCRNetwork

Produced by Shawn P Neal at AdvoCast
Communication Breakdown
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.