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Communication Breakdown
OCR Network
56 episodes
6 days ago
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.
Show more...
Business News
Business,
News,
Management,
Marketing
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All content for Communication Breakdown is the property of OCR Network and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.
Show more...
Business News
Business,
News,
Management,
Marketing
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The Sound of Silence
Communication Breakdown
28 minutes
1 month ago
The Sound of Silence
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll unpack the reputational risks of corporate silence in a post-Kimmel suspension media landscape. With Jimmy Kimmel pulled off-air by ABC following political pressure and regulatory threats, Steve and Craig explore the convergence of communicative caution, alignment signaling, and narrative contradiction. The conversation spotlights the emerging corporate trend of “strategic silence” as identified in the Ipsos Reputation Council report, and questions whether silence remains a viable risk strategy—or simply becomes complicity by omission. Disney becomes a central case study in this episode, where the fallout from its hasty and opaque decision-making offers critical lessons in stakeholder trust, regulatory pressure, and reputational consequence. For PR pros, CCOs, and corporate leaders, this episode is a deep dive into why and how silence communicates—and who gets to fill in the blanks when you don’t speak.

Takeaways
  • Silence is never neutral- it communicates alignment, intention, or omission depending on the audience.
  • Disney’s failure to explain or defend its actions regarding Jimmy Kimmel reveals a deeper narrative contradiction.
  • Regulatory pressure, especially from politically aligned bodies, can reshape corporate communications in real time.
Topics Mentioned

corporate censorship, regulatory pressure, strategic silence, narrative contradiction, alignment signaling, communicative caution, corporate reputation, media ownership, free speech, stakeholder perception, internal communications, SEC disclosure, scientists (legal standard), quarterly earnings, corporate strategy, political influence, reputational risk, legal exposure, employee trust, corporate values, FCC influence, crisis communication

Companies Mentioned
ABC, Disney, Ben & Jerry’s, Unilever, Ipsos, Nextstar, Sinclair Broadcast Group, FCC, Turning Point USA, Cracker Barrel

Episode Hashtags
#ABC #Disney #BenAndJerrys #Unilever #Ipsos #Nextstar #SinclairBroadcastGroup #TurningPointUSA #FCC #CrackerBarrel #StrategicSilence #CorporateReputation #CrisisComms #NarrativeContradiction #PoliticalPressure #RegulatoryRisk #PRStrategy #StakeholderTrust #ShawnPNeal #AdvoCast #OCRNetwork
Communication Breakdown
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.