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Communication Breakdown
OCR Network
56 episodes
1 week ago
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.
Show more...
Business News
Business,
News,
Management,
Marketing
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All content for Communication Breakdown is the property of OCR Network and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.
Show more...
Business News
Business,
News,
Management,
Marketing
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Strategic Fidgeting—When Everything’s Important, and Nothing’s Urgent
Communication Breakdown
25 minutes
4 months ago
Strategic Fidgeting—When Everything’s Important, and Nothing’s Urgent
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll wrestle with the restless energy leaders feel when business eases up but the mental engine keeps revving. They name—and tame—behaviours like “strategic fidgeting,” “vroom scrolling,” and “urgentifying,” showing how fake urgency drains teams while disciplined stillness builds clarity. Listeners get a play-by-play on reframing the July lull into a strategic asset that makes Q4 easier instead of heavier.

Takeaways
  • Identify strategic fidgeting early. Restlessness often masquerades as vision; spot when you’re rearranging furniture versus steering the ship.

  • Value beats volume. Simplicity signals rigor—complex “show-your-work” deliverables usually hide anxiety, not insight.

  • Watch the tachometer. Operating at ~90 % effort protects judgment and morale better than red-lining at 100 %.

  • Kill fake urgency. “Urgentifying” creates activity without impact and erodes credibility; match momentum to the moment.

  • Use quiet cycles for empowerment. Delegate stretch projects, deepen relationships, and set “quiet finish lines” that remove weight from next quarter.

  • Schedule stillness. A blocked hour of genuine reflection surfaces strategic work worth doing—and what can safely pause.

Topics Mentioned
strategic fidgeting, summer slowdown, fake urgency, vroom scrolling, urgentifying, leadership discipline, time-blocking, performance vs outcome, team empowerment, corporate communications strategy

Chapters00:00 Intro & the Summer Slowdown Paradox
02:27 Naming the Moment: Weight Without Urgency
04:48 The Dog Who Caught the Car – When Stillness Feels Wrong
07:08 Defining Strategic Fidgeting
09:27 Value, Not Volume: Dodging Complexity
11:39 Vroom Scrolling & False Vigilance
13:57 Managing the Tachometer: Running at 90 %
16:21 Urgentifying: Manufacturing Pressure
18:35 Empowering Teams During Quiet Cycles
20:56 Forcing Functions & Quiet Finish Lines
23:23 Final Thoughts & Quiet-Time Initiatives

Episode Hashtags
#StrategicLeadership #CorporateCommunications #CrisisPrevention #TimeManagement #TeamEmpowerment #WorkplaceWellbeing #ShawnPNeal #AdvoCast #OCRNetwork
Communication Breakdown
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies. 

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.