Ep.67: The Future of AI in Ecommerce: Driving Customer Success

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Commerce Insights

Woolman

80 episodes

5 days ago

Woolman helps brands and retailers build profitable, responsible, and growing omni-channel and digital commerce solutions using Shopify Plus. Commerce Insights by Woolman is a bi-weekly podcast featuring interesting guests from the digital commerce landscape. Visit our website: woolman.co

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Ep.67: The Future of AI in Ecommerce: Driving Customer Success

Commerce Insights

31 minutes 55 seconds

1 year ago

Ep.67: The Future of AI in Ecommerce: Driving Customer Success

In this episode, Neil Forrest, Senior Strategic Partner Manager at Gorgias, discusses how AI is transforming the entire customer success landscape. Interviewed by Woolman’s Chief Evangelist, Mikko Rekola, they also explore the Shopify ecosystem and how Gorgias supports large to enterprise-level merchants. Discover more about Gorgias at www.gorgias.com. This episode is sponsored by Woolman’s premium Shopify theme, Taiga.

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