Vice President at SAP Industry Advisory, Thomas Madonna, joins our host, David Caspillo to discuss the evolution of SAP over the past few decades. They talk about the advancements in technology, the role of AI in business, and the importance of clean data for AI models. They also touch on the use of AI in creating immersive learning experiences and the potential for AI to revolutionize customer experiences. Tom explains the role of Joule as an orchestration layer and hints at upcoming certifications for partners. Overall, they emphasize the need for organizations to have a clear plan for utilizing AI and the value that SAP's industry advisory group provides in helping customers navigate these challenges.