Bob is the first guest we’ve had to show up to the recording with a powerpoint presentation. And while that gave us a chuckle, it’s a presentation filled with concepts that blew us away…and it’s a presentation that he threw together the day before. There’s a lot here, and we barely scratched the surface on some of it, but we really dig into purposeful non-compliance in Part 2. We also discuss getting everyone dialed in on paying attention on scene, as well as teaching all of our folks to speak up when they see something they think may be important. We also discuss what accident investigation in the airline industry may hold for the fire service, heuristics, and Bob throws in a literal war story from Vietnam about tunnel vision.