Video Special: Empathy Can Be Engineered

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Cognizant | Insurance Savvy

Craig Weber

20 episodes

6 days ago

Insurance and technology expertise and discussion

Business

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Insurance and technology expertise and discussion

Business

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Video Special: Empathy Can Be Engineered

Cognizant | Insurance Savvy

2 minutes 33 seconds

2 months ago

Video Special: Empathy Can Be Engineered

Welcome to the future, where empathy can be engineered. If you’re an insurer thinkingabout AI, focus first on things like speed and convenience for customers and channel partners. But you also want to build the skills to help build emotional connections via AI and GenAI. “Emotion AI” is on the near horizon, more compelling with each generation of tool improvement.

Insurtech podcast

Insurance podcast

#insurtech

#InsuranceTechnology

#AI

#AIinsurance

#InsuranceInnovation

#ExperienceEngineering

#empathy

#EmotionAI

#GenAI