Welcome to the Cognixia Podcast, your destination for insights on digital transformation, emerging technologies, and the future of work. In this episode, we explore the rise of GlobalCapability Centers (GCCs) and their growing role as the innovation engines of global enterprises.

When GCCs first began in the 1990s, their primary focus was cost savings. By centralizing operations and improving efficiency, enterprises gained financial and operational advantages.But today, GCCs are no longer just cost centers - they have transformed into strategic hubs driving global business transformation.

What you’ll discover in this episode:

• The evolution of GCCs from back-office functions to strategic innovation hubs.
• Why India has become the global hub for GCCs, with a thriving ecosystem and a projected workforce of 4.5 million by 2030.
• Key drivers behind GCC growth, including AI,automation, cloud, and cybersecurity.
• The major challenges GCCs face — from talentshortages to leadership gaps to cultural transformation.
• Why upskilling and reskilling are non-negotiable for building future-ready GCCs.

GCCs as Innovation Engines

GCCs are no longer just about support and delivery. They are now creating digital solutions that transform customer experiences, power predictive insights, and accelerateenterprise innovation. More than half of Fortune 500 companies already have a GCC in India, highlighting the strategic value of this model.

But the journey is not without challenges. The demand for AI, data science, and cloud expertise is exploding, creating intense competition for talent. At the same time, GCC leaders musttransition from operational managers to strategic visionaries who can balance global strategies with local execution.

Cognixia’s Role in Talent Transformation

At Cognixia, we believe that the success of GCCs depends on people - not just technology. That’s why we partner with enterprises and GCCs to design custom learning journeysthat:

• Bridge digital skill gaps.
• Deliver hire-train-deploy programs to onboard job-ready talent.
• Focus on AI, cloud, cybersecurity, and leadership development.

By empowering workforces, we help GCCs evolve into innovation powerhouses that drive global growth.

Why You Should Listen

If you’re a GCC leader, digital transformation professional, or just curious about the future of work, this episode is packed with insights. You’ll learn why GCCs are critical to enterprise success and how upskilling, reskilling, and leadershipdevelopment are reshaping the landscape.

This episode will inspire you to think about GCCs not as cost centers, but as innovation engines that will define the future of global business.

Stay Connected with Cognixia

The Cognixia Podcast brings you expert perspectives on digital transformation, GCCs, reskilling, upskilling, and the future of work. Subscribe today and join the conversation shaping tomorrow’s enterprises. Learn more at www.cognixia.com

Stay curious. Stay skilled. Keep transforming the future - with Cognixia.