
The Cognixia podcast highlights a groundbreaking partnership between Bengaluru International Airport Limited and KPMG India to implement Generative AI (GenAI) at Kempegowda International Airport. This AI-driven system aims to transform airport operations from reactive to predictive, improving efficiency, passenger experience, and adaptability. GenAI will generate insights and real-time solutions using data from passenger flows, flight schedules, baggage tracking, and more. Unlike one-size-fits-all systems, this AI platform is custom-built for Bengaluru, with scalability for future use elsewhere. Importantly, the initiative enhances—not replaces—human roles, empowering airport staff and setting new global benchmarks for intelligent, responsive, and human-centric airport management.