Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
All content for Client Horror Stories is the property of Client Horror Stories and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
That time when you’re provided an entirely new contract containing the same terms in the original one… (with Melinda Spaulding)
Client Horror Stories
37 minutes 34 seconds
5 months ago
That time when you’re provided an entirely new contract containing the same terms in the original one… (with Melinda Spaulding)
Melinda Spaulding was blindsided when a client suddenly tried to cancel their contract over billing terms—despite everyone having already agreed on them. What followed was a confusing scramble that ultimately proved the original terms were never the issue at all.
Client Horror Stories
Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
