Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
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Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
That time when you ruin Christmas nationwide for missing a single character of code… (with Andy Reinhold)
Client Horror Stories
1 hour 5 minutes 37 seconds
4 months ago
That time when you ruin Christmas nationwide for missing a single character of code… (with Andy Reinhold)
Andy once worked on a legacy government system so outdated, his team had to consult retired employees just to understand the code. One missing character led to reduced Social Security checks—and a nationwide panic just before Christmas.
Client Horror Stories
Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
