Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
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Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
That time when a client drops you for taking them to court only to be rehired after five years after realizing your worth… (with Bryan Wetzel)
Client Horror Stories
42 minutes
3 weeks ago
That time when a client drops you for taking them to court only to be rehired after five years after realizing your worth… (with Bryan Wetzel)
Bryan Wetzel’s dream project was abruptly canceled the day before filming, forcing him to take his client to court—and win. Years later, the same company brought him back, leading to a 16-year partnership that proved professionalism during conflict pays off.
Client Horror Stories
Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.