Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
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Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
That time when a client demands feature changes like they own the company… (with Alex Sanfilippo)
Client Horror Stories
1 hour
4 weeks ago
That time when a client demands feature changes like they own the company… (with Alex Sanfilippo)
Alex Sanfilippo spent six months building a feature for a demanding client—only to have them leave and upset other users in the process. The costly detour delayed key projects and tested the trust of his business partner.
Client Horror Stories
Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services.
