The world is a dangerous place. The Civilian Medical Podcast aims to prepare and educate you for the day you hope never comes. Regardless of your skill level, we’ll be providing information on skills, products, techniques, mindset, as well as interviewing guests and experts in the field. Spend some time with us discussing medical training and skills you need, it just may save your life.
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The world is a dangerous place. The Civilian Medical Podcast aims to prepare and educate you for the day you hope never comes. Regardless of your skill level, we’ll be providing information on skills, products, techniques, mindset, as well as interviewing guests and experts in the field. Spend some time with us discussing medical training and skills you need, it just may save your life.
Civilian Medical Podcast 075 – Emergency Communications
Civilian Medical Podcast
7 months ago
Civilian Medical Podcast 075 – Emergency Communications
Welcome to the Civilian Medical Podcast episode 075
Intro-
Follow up from last episode- Dietrich 4th stripe!
Introduce Matthew
Part 1- Dispatch, How to make the most critical phone call of your life- calling 911
Role of the Dispatcher
What exactly does a fire/EMS dispatcher do?
How do dispatchers coordinate resources while talking to callers?
Any misconceptions?
The 911 Call Process
What’s the first thing a caller will hear and be asked?
Why do dispatchers ask so many questions?
What kind of information should callers be ready to give? (Location, nature of emergency, condition of person, etc.)
Mistakes people often make (e.g., hanging up, shouting, leaving out key details)
Special Situations
What if you're calling on behalf of someone else?
What if English isn't your first language?
What if you're calling from a cell phone vs. a landline?
Preparation
Teaching kids how to call 911
How to prepare if you will be in a remote setting
Part 2- Once in a career events
Hurricane
Resources
Management considerations
In hindsight, what would you do differently
Six Mile Fire:
Resources
Management considerations
In hindsight, what would you do differently
Table Rock:
Resources
Management considerations
In hindsight, what would you do differently
Wrap up
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Skinny Medic - @SkinnyMedic | @skinny_medic | Medical Gear Outfitters
Bobby - @rstantontx | @bobby_wales
Civilian Medical Podcast
The world is a dangerous place. The Civilian Medical Podcast aims to prepare and educate you for the day you hope never comes. Regardless of your skill level, we’ll be providing information on skills, products, techniques, mindset, as well as interviewing guests and experts in the field. Spend some time with us discussing medical training and skills you need, it just may save your life.
