The shortage of decent and affordable housing, both for purchase and rental, is getting deeper and deeper. Millions of homes in the EU need urgent renovations. But how can we scale up retrofitting efficiently? How can local governments best guide the citizens who would like to improve their home’s energy performance? One-stop-shops are seen as a powerful tool and I’m delighted to have a one-stop-shop expert with me today. My guest is Gabriel Quentin. Gabriel is Partnership Manager at Oktave, a regional one-stop-shop for renovation in the East of France. If someone knows how to design and operate a retrofitting one-stop-shop in the most viable way, it’s him. This episode was produced with support from the EU Peers initiative and funding from the European Union’s LIFE Programme. EU Peers is the European Community of Practice for One-Stop Shops. One-stop-shops provide Integrated Home Renovation Services to homeowners, and their supporters. EU Peers strengthens and upscales renovation rates in Europe. www.eu-peers.eu/