Exploring the forces that are about to shape the lives of procurement and supply professionals, with the Chartered Institute of Procurement and Supply (CIPS)
All content for CIPS Futures is the property of CIPS and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Exploring the forces that are about to shape the lives of procurement and supply professionals, with the Chartered Institute of Procurement and Supply (CIPS)
Navigating supplier disputes, part 2: mastering resolution skills
CIPS Futures
25 minutes
1 month ago
Navigating supplier disputes, part 2: mastering resolution skills
Part two of the CIPS Futures navigating supplier disputes mini-series puts conflict resolution skills and capabilities in the spotlight. We're once more joined by CIPS trainer, Kurt Warren, as he reveals the foundational strategies that procurement and supply professionals must hone to better manage commercial conflict. Realignment of responsibilities and expectations, understanding your "walk away point" and a strong grasp of accurate data are all critical, he advises.
Plus, how do you spot the signs of a dispute early? Fayola-Maria Jack, CEO and founder of resolutiion and experienced dispute negotiator reveals the key indicators to watch out for.
Additional reading:
Download: CIPS & resolutiion Breaking the Deadlock report
Read: CIPS Intelligence hub - supplier relationship management
Watch: Leveraging AI to improve conflict management in procurement
Read: Interview with resolutiion CEO, Fayola Maria-Jack on how AI is benefitting procurement and supply
This podcast mini-series is brought to you by the Chartered Institute of Procurement & Supply (CIPS), in partnership with resolutiion.
CIPS Futures
Exploring the forces that are about to shape the lives of procurement and supply professionals, with the Chartered Institute of Procurement and Supply (CIPS)
