In this episode of the CIONET Podcast, Hendrik Deckers interviews Giuseppe Ficara, Senior Director and Global Head of Data and AI at Amplifon in Milano, Italy, the nominee in the Data & AI category. Register here to find out who wins this prestigious title 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!
Giuseppe is leading a transformative data and AI initiative at Amplifon, a global leader in hearing care with over 20,000 employees. Giuseppe shares the story of how Amplifon moved past foundational data challenges following a complex cloud migration to spearhead a critical AI-driven phase of data governance. The company faced a deficit in internal knowledge after integrating 16 different data platforms over four years. He explains that the transformation was essential to transition Amplifon from a reactive to a proactive data governance model.
Giuseppe emphasises the dramatic results of their AI-first approach, including a 90% reduction in the effort and cost of the data governance program by leveraging AI for the 'back office' definition work and asking human stakeholders only to review the output. Their efforts also led to a 15% reduction in cloud spending for the data ecosystem by optimizing data pipelines. Throughout the conversation,
Giuseppe reveals how Amplifon prioritised the engagement of the final stakeholder to successfully build the new capability. He discusses the three core objectives: reducing technical debt, internalising knowledge, and changing the data governance approach. He further explains how setting up the AI ​​platform and architecture has created a long-term capability for scaling AI responsibly in compliance with regulations like the AI ​​Act.
Don’t miss the panel where Giuseppe will share more about his AI journey, powered by our trusted partner, Splunk 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!
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In this episode of the CIONET Podcast, Hendrik Deckers interviews Giuseppe Ficara, Senior Director and Global Head of Data and AI at Amplifon in Milano, Italy, the nominee in the Data & AI category. Register here to find out who wins this prestigious title 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!
Giuseppe is leading a transformative data and AI initiative at Amplifon, a global leader in hearing care with over 20,000 employees. Giuseppe shares the story of how Amplifon moved past foundational data challenges following a complex cloud migration to spearhead a critical AI-driven phase of data governance. The company faced a deficit in internal knowledge after integrating 16 different data platforms over four years. He explains that the transformation was essential to transition Amplifon from a reactive to a proactive data governance model.
Giuseppe emphasises the dramatic results of their AI-first approach, including a 90% reduction in the effort and cost of the data governance program by leveraging AI for the 'back office' definition work and asking human stakeholders only to review the output. Their efforts also led to a 15% reduction in cloud spending for the data ecosystem by optimizing data pipelines. Throughout the conversation,
Giuseppe reveals how Amplifon prioritised the engagement of the final stakeholder to successfully build the new capability. He discusses the three core objectives: reducing technical debt, internalising knowledge, and changing the data governance approach. He further explains how setting up the AI ​​platform and architecture has created a long-term capability for scaling AI responsibly in compliance with regulations like the AI ​​Act.
Don’t miss the panel where Giuseppe will share more about his AI journey, powered by our trusted partner, Splunk 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!
Olivier Gibert - Global CTO at Carrefour - Future-proofing a retail giant
CIONET
58 minutes 36 seconds
2 years ago
Olivier Gibert - Global CTO at Carrefour - Future-proofing a retail giant
Olivier Gibert - Global CTO at Carrefour - will join us on the 18th of October at CIONEXT | The Fabric of Future-proof Organisations. Register now 👉 www.cionext.com/18 and don’t miss the discussion on future-proofing your organisation’s platforms, infrastructure and architecture!
Operating in more than 40 countries with over 337,000 employees and several thousand stores, Carrefour is a retail giant with the ambition of becoming the leader of food transition for all.
In this #LeadershipDeepDive Interview, Hendrik Deckers discusses with Olivier the challenges the food industry is now facing: faster time to market, perpetually changing customer needs, increasing drive towards personalisation and greater focus on efficiency.
Olivier describes Carrefour’s IT strategy, which revolves around five pillars, in more detail. He underlines the importance of enhancing performance via data, tech use in boosting commercial activity, future-proofing the organisation with innovations like generative AI, cloud adoption, and refining working methodologies. Olivier touches upon the gradual and strategic organisational transformation from a country-specific model to a synchronised structure while navigating the challenges of legacy systems, varied market conditions, data management and increasing security across diverse geographical locations.
How did Carrefour choose the most effective IT operating model? How do you select the right components for maximum flexibility and minimum risk while creating a core digital platform strategy? What’s the optimal IT infrastructure and connectivity underpinning the businesses of the future? Watch the full interview to find out and don’t forget to book your virtual seat at CIONEXT | The Fabric of Future-proof Organisations 👉 www.cionext.com/18!
CIONET
In this episode of the CIONET Podcast, Hendrik Deckers interviews Giuseppe Ficara, Senior Director and Global Head of Data and AI at Amplifon in Milano, Italy, the nominee in the Data & AI category. Register here to find out who wins this prestigious title 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!
Giuseppe is leading a transformative data and AI initiative at Amplifon, a global leader in hearing care with over 20,000 employees. Giuseppe shares the story of how Amplifon moved past foundational data challenges following a complex cloud migration to spearhead a critical AI-driven phase of data governance. The company faced a deficit in internal knowledge after integrating 16 different data platforms over four years. He explains that the transformation was essential to transition Amplifon from a reactive to a proactive data governance model.
Giuseppe emphasises the dramatic results of their AI-first approach, including a 90% reduction in the effort and cost of the data governance program by leveraging AI for the 'back office' definition work and asking human stakeholders only to review the output. Their efforts also led to a 15% reduction in cloud spending for the data ecosystem by optimizing data pipelines. Throughout the conversation,
Giuseppe reveals how Amplifon prioritised the engagement of the final stakeholder to successfully build the new capability. He discusses the three core objectives: reducing technical debt, internalising knowledge, and changing the data governance approach. He further explains how setting up the AI ​​platform and architecture has created a long-term capability for scaling AI responsibly in compliance with regulations like the AI ​​Act.
Don’t miss the panel where Giuseppe will share more about his AI journey, powered by our trusted partner, Splunk 👉 https://www.cionet.com/events/cionet-awards-2026-part-1!
