The Ciena Network Insights Podcast brings together thought leaders, subject matter experts, and tech influencers to discuss the innovations and trends shaping our digital world. Join us every month for engaging conversations on telecom networks, digital transformation, sustainability, and more.
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The Ciena Network Insights Podcast brings together thought leaders, subject matter experts, and tech influencers to discuss the innovations and trends shaping our digital world. Join us every month for engaging conversations on telecom networks, digital transformation, sustainability, and more.
Episode 80: BT Group Shares Tips for Driving Network Transformation and Elevating the Customer Experience
Ciena Network Insights
25 minutes 54 seconds
1 year ago
Episode 80: BT Group Shares Tips for Driving Network Transformation and Elevating the Customer Experience
On this episode, Campbell McClean, Chief Architect of BT Group joins Kailem Anderson, Blue Planet's Vice President of Global Products & Delivery, to discuss the UK carrier's digital transformation journey and ways BT Group is leveraging Blue Planet software to offer an improved digital experience for its customers. The two discuss the value of Artificial Intelligence (AI) in BT Group's operations and the growing opportunities with AI moving forward. Campbell also shares his experience working in diverse organizations and the importance of fostering a more inclusive work culture.
Ciena Network Insights
The Ciena Network Insights Podcast brings together thought leaders, subject matter experts, and tech influencers to discuss the innovations and trends shaping our digital world. Join us every month for engaging conversations on telecom networks, digital transformation, sustainability, and more.
