This is the question we will look at with leaders in their field, people who have focused on building high trust relationships with customers, colleagues and investors, and used this to create far more value together. What does this look like in practice? What difference does it make? And what are the challenges in trying to make trust the central strategy of the organisation?
Stuart Maister and Kevin Vaughan-Smith are co-authors of a book for Economist Books called Choose Trust, to be published in 2024, and these discussions and interviews will form part of the research. They run www.mutual-value.com, a firm which helps its clients become Trusted Partners.
To discover more go to www.mutual-value.com
Hosted on Acast. See acast.com/privacy for more information.
This is the question we will look at with leaders in their field, people who have focused on building high trust relationships with customers, colleagues and investors, and used this to create far more value together. What does this look like in practice? What difference does it make? And what are the challenges in trying to make trust the central strategy of the organisation?
Stuart Maister and Kevin Vaughan-Smith are co-authors of a book for Economist Books called Choose Trust, to be published in 2024, and these discussions and interviews will form part of the research. They run www.mutual-value.com, a firm which helps its clients become Trusted Partners.
To discover more go to www.mutual-value.com
Hosted on Acast. See acast.com/privacy for more information.
Speak with many professional firms and they tell you: 'we want to become a Trusted Advisor to our clients'. This phrase was created by this book, published in 2001, and authored by business guru David Maister together with two co-authors, Charles Green and Robert Galford.
In this podcast we're delighted to speak with Charlie Green, reflecting both on the definition of trust within the book and how this has developed over the past 22 years.
What is trust now? What stops people acting in a trustworthy way? What does a high trust relationship look like?
And he talks about the power of truth - a simple idea, but very powerful.
Charlie quotes from his own experience as well as sharing his thinking on trust with us. This forms part of our research on our own book on trust being published next year by Economist Books. We welcome feedback and thoughts on what you hear.
Hosted on Acast. See acast.com/privacy for more information.