This is the question we will look at with leaders in their field, people who have focused on building high trust relationships with customers, colleagues and investors, and used this to create far more value together. What does this look like in practice? What difference does it make? And what are the challenges in trying to make trust the central strategy of the organisation?
Stuart Maister and Kevin Vaughan-Smith are co-authors of a book for Economist Books called Choose Trust, to be published in 2024, and these discussions and interviews will form part of the research. They run www.mutual-value.com, a firm which helps its clients become Trusted Partners.
To discover more go to www.mutual-value.com
Hosted on Acast. See acast.com/privacy for more information.
This is the question we will look at with leaders in their field, people who have focused on building high trust relationships with customers, colleagues and investors, and used this to create far more value together. What does this look like in practice? What difference does it make? And what are the challenges in trying to make trust the central strategy of the organisation?
Stuart Maister and Kevin Vaughan-Smith are co-authors of a book for Economist Books called Choose Trust, to be published in 2024, and these discussions and interviews will form part of the research. They run www.mutual-value.com, a firm which helps its clients become Trusted Partners.
To discover more go to www.mutual-value.com
Hosted on Acast. See acast.com/privacy for more information.
Greg Craig leads one of the UK's biggest construction firms, Skanska. He's taken them into the top quartile of major construction firms in terms of profitability and has led the company through COVID, major contracts with HS2, the challenging delivery of Crossrail and many other huge projects that are across Britain and you can see from your window.
But he's retiring, and here he gives a frank account of what it takes to successfully lead a major construction firm right now by focusing on where you are strongest and sticking to that decision. We discuss in detail the frequent failure of the sector to put into practice all of its warm words about collaboration, partnership and trust, especially when major public sector contracts are at stake.
But he also points out times when he's been able to establish really strong commercial relationships - often because of a full and frank discussion (sometimes known as a big argument).
Greg's been a commercial leader, an Operations Director and MD within the business and so he's got the scars on his back to prove that he knows how to lead and deliver huge projects - and then lead others who need to do so. This is a view of how to build trust from someone right at the top of the tree in one of the most demanding and complex industries, where lives can be at risk as well as profits if you get it wrong.
Do find out more about how we might help you lead, sell or collaborate with far higher levels of trust at www.mutual-value.com
Hosted on Acast. See acast.com/privacy for more information.