In this episode of Chief Digital Heroes, previously recorded as a webinar, Matthew speaks with Dirk Hermans, Innovation Manager, Blockchain Lead at KBC Bank & Verzekering. They discuss the drivers behind launching a new Bolero crowdfunding platform and how it sets the stage for tokenization growth in the future. They also talk about the ongoing initiatives of digital transformation, how digital leaders should evaluate new technologies, what problems KBC's Kate Coin solves, and the process for bringing innovation to the market.   Topics discussed:   The drivers behind launching a new Bolero crowdfunding platform, including new regulations, tokenization growth, and real-time payments. The role of an innovation manager that includes watching trends, understanding the long-term impacts of technology, and business development. How blockchain is like the internet in its inception, evolution, and impact, and how it’s different. Advice for digital leaders adopting new technologies, including finding the unknown unknowns. Today's trends to watch in addition to blockchain, including AI, Internet of Things (IoT), and personalization and identity. Why digital transformation is like a treadmill, and how KBC has evolved from launching its mobile app 10 years ago. KBC's process for bringing innovation to the market, including how individuals can pitch ideas. The problems that KCB's Kate Coin solves around payments and liquidity.