When Hospitality Meets Football: The Story of Tynecastle Park Hotel

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Check In by RoomRaccoon

RoomRaccoon

27 episodes

1 week ago

Check-in by RoomRaccoon is your all-access pass to the world of hospitality — from real-life stories and challenges to the wins that inspire hoteliers everywhere. Each episode features conversations with hospitality leaders, innovators, and entrepreneurs who share fresh insights and practical takeaways to help you run a smarter, more profitable business. Whether you’re a boutique hotelier, guesthouse owner, or simply passionate about travel and hospitality, this podcast is designed to inform, inspire, and keep you one step ahead. For more inspiring content visit: https://roomraccoon.com/more/

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When Hospitality Meets Football: The Story of Tynecastle Park Hotel

Check In by RoomRaccoon

22 minutes

3 weeks ago

When Hospitality Meets Football: The Story of Tynecastle Park Hotel

What happens when you build a boutique hotel inside a football stadium? In this episode of BOLD, RoomRaccoon founder Nadja Buckenberger sits down with Pauline Boyle, Hotel Operations Manager at Tynecastle Park Hotel — a 25-room property built within Edinburgh’s Tynecastle Park, home of Heart of Midlothian Football Club.

Pauline shares how she transitioned from a decade at Hilton to helping open the UK’s first hotel within a live stadium, and how this bold idea helped balance the seasonality of football with year-round hospitality.

Discover how the team:

– Uses RoomRaccoon Upsell to enhance operations and boost revenue

– Turned the club’s off-season into an opportunity for hotel growth

– Transformed a windowless room into a fan favorite

This is a story of creativity, adaptability, and redefining what it means to host in a truly unique space.

👉 Subscribe to BOLD for more inspiring stories from hoteliers rewriting the rules of hospitality: https://roomraccoon.com/more/bold/

#IndependentHoteliers #BOLDbyRoomRaccoon #HospitalityInnovation #TynecastleParkHotel #HeartofMidlothian #RoomRaccoon