BOLD Episode 2 | Turning guests into brand ambassadors at Pineapple House

https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/78/2b/11/782b1113-a1e6-7d55-7d7e-39e20440d2b2/mza_1255830565276754014.jpg/600x600bb.jpg

Check In by RoomRaccoon

RoomRaccoon

27 episodes

1 week ago

Check-in by RoomRaccoon is your all-access pass to the world of hospitality — from real-life stories and challenges to the wins that inspire hoteliers everywhere. Each episode features conversations with hospitality leaders, innovators, and entrepreneurs who share fresh insights and practical takeaways to help you run a smarter, more profitable business. Whether you’re a boutique hotelier, guesthouse owner, or simply passionate about travel and hospitality, this podcast is designed to inform, inspire, and keep you one step ahead. For more inspiring content visit: https://roomraccoon.com/more/

Management

Business

RSS

All content for Check In by RoomRaccoon is the property of RoomRaccoon and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Management

Business

https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_episode/42140508/42140508-1756467726662-8673feacbc202.jpg

BOLD Episode 2 | Turning guests into brand ambassadors at Pineapple House

Check In by RoomRaccoon

19 minutes

2 months ago

BOLD Episode 2 | Turning guests into brand ambassadors at Pineapple House

What does it take to build a boutique hotel brand that guests remember — and return to?

In this episode of BOLD, Lesley and Rupert Sykes share how they built Pineapple House into one of Cape Town’s most sought-after stays. From personalised guest journeys to brand-driven design choices, they’ve created an experience that lingers long after checkout.

Learn how embracing RoomRaccoon’s tech tools allowed them to focus on what matters most: crafting a seamless, unforgettable stay that keeps guests coming back.

👉 Subscribe to BOLD for more inspiring conversations with hoteliers who dare to do things differently: ⁠https://roomraccoon.com/more/bold⁠

About BOLD

BOLD is a showcase series by RoomRaccoon featuring independent hoteliers who aren’t afraid to shake things up. Hosted by RoomRaccoon founder Nadja Buckenberger, BOLD takes you inside the stories of independent hotel owners who are redefining what hospitality can be through creativity and technology.