Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Chargebacks can be one of the most frustrating – and costly – aspects of running a retail business. What started as a consumer protection has become a weapon too often used against merchants. Is there anything merchants can do to protect themselves? Listen as we look at how chargeback abuse became such a threat, ways it can be countered, and why merchants should never view it as “just a cost of doing business.” What you’ll learn when you listen to this Podcast: Myths and misunderstandings of how chargebacks occur Why fraud filters should not be your only prevention tool Why reason codes seldom tell the whole story behind a claim How chargeback data impacts false declines & conversions Options for post-transaction customer dispute resolution Webinar presentations by Justin Clements and David Pirtle