Chaos Catalyst host Debbie Baute dives into the world of conflict management within organizational ecosystems. Reflecting on her recent guest lecture at the University of Antwerp, Debbie explores why conflict is often avoided, yet essential for personal and organizational growth.
In this episode, you’ll learn how to assess conflict with tools like the Glasl Escalation Ladder, embrace body awareness, and apply the Thomas-Kilmann model’s five conflict management styles to lead effectively. You’ll also discover how viewing conflict through an ecosystem lens can transform challenges into growth opportunities for leaders and teams alike.
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Glasl’s conflict escalation ladder: https://www.debbiebaute.com/post/can-this-conflict-even-be-resolved
Thomas-Kilmann model: https://www.debbiebaute.com/post/understanding-the-5-conflict-styles-in-the-thomas-kilmann-model
Want to see more of Debbie, or connect with her?
Visit her website: https://www.debbiebaute.com/
Connect on Linkedin: https://www.linkedin.com/in/debbiebaute/
Follow on Instagram: https://www.instagram.com/debbiebautecoaching/
Chapters:
00:00 - Introduction
01:25 - Ecosystem conflict management
03:31 - Engaging in conflict assessment
07:01 - Essential conflict management skill
13:44 - Thomas-Kilmann conflict model explained
23:04 - Recap of conflict management skills
24:16 - Conflicts as personality development tools
25:27 - Managing conflict when you are a people pleaser
27:58 - Outro