On this episode, we make the case for why companies should favour an up-skill and redeploy strategy over redundancy. Dilli Ching, a Sydney based aviation contact centre management and transformation leader, joins us to discuss her experience in pitching workforce redeployment strategies to senior executives and implementing them successfully. Key Takeaways: Think Beyond P&L: Shape a Forward Looking People StrategyEmbrace Experimentation & Leverage Data Get To Know Your People, T...
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On this episode, we make the case for why companies should favour an up-skill and redeploy strategy over redundancy. Dilli Ching, a Sydney based aviation contact centre management and transformation leader, joins us to discuss her experience in pitching workforce redeployment strategies to senior executives and implementing them successfully. Key Takeaways: Think Beyond P&L: Shape a Forward Looking People StrategyEmbrace Experimentation & Leverage Data Get To Know Your People, T...
John Kotter, the founding father of change management, listed creating a sense of urgency as the first step to communicating change. However, change professionals often fail to take advantage of "burning platforms" or veer so far that they create a sense of doom. In this podcast, we discuss how to promote action vs. paralysis, taking advantage of crisis situations, and learning what to do (and what not to do!) from our peers in marketing.
Change Out Loud
On this episode, we make the case for why companies should favour an up-skill and redeploy strategy over redundancy. Dilli Ching, a Sydney based aviation contact centre management and transformation leader, joins us to discuss her experience in pitching workforce redeployment strategies to senior executives and implementing them successfully. Key Takeaways: Think Beyond P&L: Shape a Forward Looking People StrategyEmbrace Experimentation & Leverage Data Get To Know Your People, T...
