Sometimes the million-dollar insight doesn’t come from the $100 million CEO. It comes from the $5 million CEO sitting across the table. That’s the power of Vistage, and it’s the kind of magic Nancy Capistran sees in her groups every month.

Nancy is more than a Vistage Chair: she’s a crisis strategist, a leadership coach, and a self-proclaimed “911 call for executives.” Her journey spans startups, multibillion-dollar companies, and even a stint at the FBI Citizens Academy. In this episode, we talk about what it means to lead in a crisis, how growth can feel like chaos, and why the hardest times in business are often the best times to be part of a peer group.

To connect with Nancy, visit her website, find her on LinkedIn, or email her at nancy.capistran@vistagechair.com.