For our 50th episode of Chairwaves, we’re joined by New York City Chair Mark Taylor, who tackles one of the toughest challenges in group dynamics: How do you serve CEOs ranging from $5M to $350M in revenue? His answer: Triads—small groups of three members with shared characteristics who meet regularly to give each other focused, actionable feedback.

Mark reflects on 20 years as a Chair, the business failure that set him on a better path, and the surprising coaching method that transformed his practice. He also shares how becoming the first Vistage Chair certified in Positive Intelligence sparked a ripple effect that’s now impacted 500+ Chairs and their members. With his energy, insight, and commitment to helping others lead better, Mark was the perfect guest to mark this milestone episode.

The best ways to connect with Mark are via LinkedIn, through his website or by email at mark@marktaylor.nyc.