“You need time to build trust. It’s also important that companies’ cultures match – not only on the ICT level, but on the business level. If that happens, we have a very good foundation to do something”, Janne Puhakka explains. In this episode Jari Välimäki, CGI's Vice President and Head of Major Client Business in Finland, Poland and Baltics, discusses the transformation from transactional client business model to partnerships in the manufacturing industry with Glaston's Vice President of ICT and Digitalization Janne Puhakka.