
Rich Williams (former CEO of Groupon) joins Jason Radisson to talk about the realities of hypergrowth, what it takes to become a product-driven CEO, and why curiosity, conflict, and decision speed are non-negotiables in leadership.This episode of CEO Tradecraft breaks down what most leadership conversations gloss over—operational scars, inflection points, and the actual skill set behind the title.🔗 Links📺 Subscribe for new episodes: https://www.youtube.com/@ceotradecraft🔗 Follow us on LinkedIn: https://www.linkedin.com/company/ceotradecraft/🎧 Listen on Spotify: [your link]📱 Connect with Jason: https://www.linkedin.com/in/jason-radisson/Chapters:00:00 - Intro01:44 - Welcome + Why Groupon Was a Hot Mess (in a Good Way)06:46 - Inside the Founding Team: Andrew, Eric, and the Samwers08:32 - IPO, Chaos, and the Three-Legged Stool Problem11:28 Is Hypergrowth Just What Tech Does?14:56 - Operational Rigor, Manual Systems, and Scaling Pain17:56 - Forward-Deployed Teams and the Future of Work23:05 - Reflections on the CEO Skillset Groupon Built25:36 - Seeking Out the Hard Stuff: Intentional CEO Pathing28:28 - Becoming a Product Leader (Even If You Start in Marketing)31:33 - What Great Product Managers Actually Do34:34 - From Technical Co-Founder to CEO: The Next Generation37:36 - CEO DNA: Curiosity, Conflict, and Rapid Decisions43:40 - Outro
CEO Tradecraft goes deep with founders, operators, and executive decision-makers. Real stories. Real tactics. No fluff.