🚀 Discover the science behind referrals with author and referral expert Stacey Brown Randall. In this conversation with Danny Decker, Stacey breaks down why great work alone doesn’t guarantee referrals — and how the emotions your clients feel ultimately decide whether they talk about you, trust you, and send new business your way. Learn how to design a client experience that builds loyalty, trust, and effortless referrals without ever needing to ask. 📌 Key Takeaways: Why referrals happen for ...
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🚀 Discover the science behind referrals with author and referral expert Stacey Brown Randall. In this conversation with Danny Decker, Stacey breaks down why great work alone doesn’t guarantee referrals — and how the emotions your clients feel ultimately decide whether they talk about you, trust you, and send new business your way. Learn how to design a client experience that builds loyalty, trust, and effortless referrals without ever needing to ask. 📌 Key Takeaways: Why referrals happen for ...
The Law Firm Systems You Can’t Afford to Skip feat. Tamara Philabaum
Center Stage
21 minutes
5 months ago
The Law Firm Systems You Can’t Afford to Skip feat. Tamara Philabaum
🚨 Most law firms don’t fail because of bad lawyering — they fail because of broken systems. In this episode, operations expert Tammy Philabaum shares the critical processes too many firms overlook, from intake follow-up to hiring mistakes that cost time and trust. Whether you’re overwhelmed, understaffed, or just tired of duct-taping your workflow together, this conversation will help you build a firm that runs like a business — not a fire drill. 📌 Key Takeaways: Why intake delays are quietly...
Center Stage
🚀 Discover the science behind referrals with author and referral expert Stacey Brown Randall. In this conversation with Danny Decker, Stacey breaks down why great work alone doesn’t guarantee referrals — and how the emotions your clients feel ultimately decide whether they talk about you, trust you, and send new business your way. Learn how to design a client experience that builds loyalty, trust, and effortless referrals without ever needing to ask. 📌 Key Takeaways: Why referrals happen for ...
