🚀 Discover the science behind referrals with author and referral expert Stacey Brown Randall. In this conversation with Danny Decker, Stacey breaks down why great work alone doesn’t guarantee referrals — and how the emotions your clients feel ultimately decide whether they talk about you, trust you, and send new business your way. Learn how to design a client experience that builds loyalty, trust, and effortless referrals without ever needing to ask. 📌 Key Takeaways: Why referrals happen for ...
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🚀 Discover the science behind referrals with author and referral expert Stacey Brown Randall. In this conversation with Danny Decker, Stacey breaks down why great work alone doesn’t guarantee referrals — and how the emotions your clients feel ultimately decide whether they talk about you, trust you, and send new business your way. Learn how to design a client experience that builds loyalty, trust, and effortless referrals without ever needing to ask. 📌 Key Takeaways: Why referrals happen for ...
143 - Building an Effective Intake Team with Chris Mullins
Center Stage
26 minutes
2 years ago
143 - Building an Effective Intake Team with Chris Mullins
Get ready to transform your law firm's intake procedures with actionable insights from Chris Mullins, the Phone Sales Doctor. This episode promises to deliver crucial tips on building an effective intake team in your firm, putting the spotlight on both inbound and outbound sales. Chris guides us through the necessity of a well-devised system to convert digital leads aggressively and the importance of chasing leads promptly to ensure they don't slip away. Moving forward, we uncover the vital ...
Center Stage
🚀 Discover the science behind referrals with author and referral expert Stacey Brown Randall. In this conversation with Danny Decker, Stacey breaks down why great work alone doesn’t guarantee referrals — and how the emotions your clients feel ultimately decide whether they talk about you, trust you, and send new business your way. Learn how to design a client experience that builds loyalty, trust, and effortless referrals without ever needing to ask. 📌 Key Takeaways: Why referrals happen for ...