All content for Causonomics is the property of The Institute of Customer Service and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Jo Causon catches up with Dame Irene Hays, head of Hays Travel, where they talk about Dame Irene’s fascinating career, and how great customer service has been a huge differentiator for Hays Travel.
