Aino explains to Sven what skills are required to make meetings more successful. They talk about the different roles of meeting attendees. They continue with the thinking process to organize a meeting: do we need it at all? What is the expected outcome? Who should be invited? How long it should take? Do we need preparation for the attendees? Icebreakers? How do we craft an agenda? Then they discuss how to steer a meeting as a meeting facilitator, how to engage (quite) attendees and how to deal with negative people. Finally, they close with methods on how to improve your moderator skills.