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Career Services Leadership
Dylan Houle
24 episodes
6 days ago
The Career Services Leadership Podcast invites senior leaders in the field of career services to discuss their approach to leadership and staff development. Hosted by Dylan Houle, Executive Director of the Career Center at Santa Clara University in Santa Clara, California.
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All content for Career Services Leadership is the property of Dylan Houle and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Career Services Leadership Podcast invites senior leaders in the field of career services to discuss their approach to leadership and staff development. Hosted by Dylan Houle, Executive Director of the Career Center at Santa Clara University in Santa Clara, California.
Show more...
Careers
Business
Episodes (20/24)
Career Services Leadership
'Career Ecosystem Era' with Jeremy Podany

Jeremy Podany is Founder and CEO of The Career Leadership Collective, a consultancy that has done business with over 1,000 colleges and universities since 2017 on the systemic career development needs of higher education. Recently, Jeremy published The Career Ecosystem Era in Higher Education, a fascinating new book that captures the current zeitgeist happening in the field of career services and offers a roadmap to institutional transformation.In this episode we discuss:

  • What motivated him to start The Career Leadership Collective, a first-of-its-kind consultancy and training firm for the field of career services.
  • His leadership philosophy, which is "radically others-centered" and draws inspiration from people who strove for systemic change in the face of intense resistance to change.
  • Why he wants to get rid of the question, "What can I do with this major?"
  • ... and so much more!

Jeremy, thank you for a great conversation!

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3 months ago
57 minutes 10 seconds

Career Services Leadership
'The Momentum of Trying' with Dimitris Sampsonidis

Dimitris Sampsonidis is a Career Counsellor at the University of Crete in Greece. He was recently ranked one of the most influential people on LinkedIn in Greece and he has been a strong advocate for advancing and promoting the field of career services in Greece. In his spare time, he's pursuing a Ph.D. from the University of Crete on the topic of polymathy and multipotentiality.In this episode we discuss:

  • The similarities and differences between the Greek and U.S. systems of career services in higher education, and even the differences between Greece and the broader European Union (E.U.).
  • The challenges of hosting employers for career fairs and recruiting events when your university is on an island in the middle of the Mediterranean Sea!
  • The quote from the very first episode of the Career Services Leadershipthat brought him to tears and continues to inspire and motivate him today.
  • Why, as career services leaders, it's important for us to be in harmony with our own purpose so that we can better help students find their purpose.

Dimitris, thank you for the thought-provoking conversation!

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5 months ago
44 minutes 1 second

Career Services Leadership
'Alive Right Now' with Andy Rabitoy

Andy Rabitoy is the Executive Director of Foster Career Services for the UW Foster School of Business at the University of Washington. 

Andy’s 23 years in career services spans three campus environments. He is active in the industry and has held key committee positions in major associations including National Association of Colleges and Employers and MPACE (Mountain Pacific Association of Colleges & Employers), and recently served as MPACE President in 2022-2023.

In this episode we discuss:

  • The exciting once-in-a-career opportunity Andy had 13 years ago to build a new career center from scratch for the UW Foster School of Business, complete with moving into a new building and hiring a new team.
  • His "alive right now" leadership style, guided by themes of building personal relationships, extending high levels of trust, and being adaptable and transparent.
  • Why helping students get comfortable with being uncomfortable and exposing them to things and people outside their classroom and outside their peer group is so important to his team's strategy.
  • How a moment of disagreement and vulnerability in front of his team helped him access a new level of a leadership... and so much more!

Friends and colleagues mentioned in this episode: Craig Schmidt, Andy Ceperley, Neil Murray, and Susan Terry.

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6 months ago
1 hour 6 minutes 34 seconds

Career Services Leadership
'Academic Capitalism' with Amie Hammond, Ed.D.

Amie Hammond, Ed.D. is the executive director of Career Services at California Polytechnic State University (Cal Poly). Amie has nearly three decades of experience in higher education and recently earned a doctorate in educational leadership from California State University, Fresno. She is also an active leader within the MPACE (Mountain Pacific Association of Colleges & Employers).

In this episode we discuss:

  • The moment early in her career when she decided she wanted to one day be a career services director.
  • Her unique reporting to the AVP of Student Affairs and Equity and Transition and how being in the Equity and Transition unit influences her approach to the work.
  • Her dissertation research which examines the values congruence of student affairs practitioners in a neoliberal context (and where I first learned the term "academic capitalism"!).
  • Why she identifies strongly with an Authentic Leadership model and how she uses Bolman and Deal's Four Frames model... and so much more!


Amie, thank you for a great conversation!

P.S. If you are curious about Amie's dissertation, check it out here: https://scholarworks.calstate.edu/concern/theses/r207tw66g

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7 months ago
55 minutes 15 seconds

Career Services Leadership
'Tone Setters in the Academy' with Andy Ceperley

The Career Services Leadership podcast is thrilled to welcome Andrew "Andy" Tracy Ceperley, PCC, author of the new teaching memoir, Tone Setters in the Academy: How to Build an Inspired Life as a University Administrator.

With a career spanning the U.S. and abroad, Andy is a university leader, lecturer, facilitator, author, and coach (and he was once in my exact seat as the director of the Santa Clara University Career Center!). Andy is also a former President of the National Association of Colleges and Employers (NACE).

In this episode, we discuss:

  • What inspired him to write "Tone Setters" and the 60 individual tone setter mindsets he recommends for administrators.
  • A new coaching certification he is helping to develop on "TQ - Transitional Intelligence" inspired by William Bridges' work in change management.
  • Why he believes the number one skills that career services leaders need today is the ability to be "the ultimate connectors" and "community builders."
  • His perspective on "administrative glass ceilings" and the two-system approach to career advancement in higher education... and so much more!


Friends and colleagues mentioned in this episode: Skip Horne, Dr. Darleny Cepin, Dr. Neil Murray

Andy, thank you for a great conversation!

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8 months ago
56 minutes 5 seconds

Career Services Leadership
'Grow Where You're Planted' with Dr. Audra Verrier

Dr. Audra Verrier is the Associate Vice Provost of Career and Professional Development at Loyola Marymount University in Los Angeles, CA.

She has been a leader in higher education for the past 20 years and is a sought-after facilitator and educator on topics as such as strategic planning and organizational development in the non-profit sector, the psychology of leadership, ecopsychology and systems thinking, professional development, and entrepreneurial skills for leaders in education. She earned a doctorate in psychology and her research focuses on women and BIPOC communities overcoming bias and adversity, career and leadership development, and first generation students.

In this episode we discuss how her study of East-West psychology, and eco-psychology specifically, informs her leadership style, the way in which her reporting line into enrollment management (an emerging but still unique reporting line for career services) influences her approach to the work, why she focuses on systemic issues over people issues, her own ambitions beyond career services, and so much more!

Dr. Verrier was recently recognized with the MPACE Rising Star Award, and it's clear why: she is a bright light and thought leader in our field, and I'm honored to share this insightful and inspiring conversation with our listeners.

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9 months ago
1 hour 6 minutes 11 seconds

Career Services Leadership
'Taps on the Shoulder' with James Tarbox, Ph.D.

James Tarbox, Ph.D is the Assistant Vice Provost and Executive Director of Stanford Career Education in Stanford, California, a position he assumed after a storied 15-year career at San Diego State University.

James' leadership embodies active commitments to student development, to aligning career development with meaning and purpose, and to strengthening individuals and communities by actively engaging diversity, equity, inclusion and belonging.

In this episode, we discuss how his career has been shaped by "taps on the shoulder", why he developed and launched the new Stanford Purpose Summit, his unique reporting line to the Office of Inclusion, Community and Integrative Learning and how that shapes his work, why he encourages himself and his team to use professional development funds to "explore tangents", and so, so much more!

James shares some wonderful, inspiring thoughts on why career services offices need to continually tie what we do to the educational mission of the university. I personally love this metaphor that James shared: "If I were to pull a thread and there was no connection to the fabric, then it comes out. But if I'm connected to the fabric, and I try to pull the thread, then the fabric resists."

James, thank you for a great conversation!

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10 months ago
56 minutes 53 seconds

Career Services Leadership
'There's Not One Way of Being Excellent' with Tony Botelho

Tony Botelho is the Managing Director of the Career Centre at The University of British Columbia (UBC) in Vancouver, Canada.

In our field, Tony is well know for his humor and he had me laughing from the very first moment we met at the Global Career Services Summit! After 22 years at Simon Fraser University, Tony's now at the helm at UBC. Throughout this transition, and throughout his entire career, Tony has remained authentically true to himself and committed to the development of those he leads.

In this episode, we discuss the rocky early start to his career during the dot-com bust, why he was an early adopter of the "chaos theory of careers" and his ideas on the the differences and similarities between being an educator and a leader. We also compared and contrasted the U.S. and Canadian contexts.

Like Tony, I like to be a little silly too, and we talked about how it's okay to bring that side of you — all sides of you! — into your leadership. After all, the students and staff we serve are all different, and it's okay for us leaders to be, too!

Tony is a unique and needed voice in our field of career services.

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11 months ago
59 minutes 53 seconds

Career Services Leadership
'You Work for Them' with Hilary Flanagan

Hilary Flanagan is the Director of the Center for Advising, Career and Life Design at Salve Regina University in Rhode Island.

Hilary is a leader's leader, with several previous guests of the podcast recommending her as someone to look up to. I first had the opportunity to meet Hilary at the Global Career Services Summit in Washington, D.C.

In this episode, we discuss how her unique background as a Coast Guard veteran influences her leadership, why she prioritizes the development and wellness of her team, her experience launching a brand new center at Salve Regina over the past year, the best piece of advice she ever received, and so much more!

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1 year ago
54 minutes 48 seconds

Career Services Leadership
'Horizon Scanning' with Aranee Manoharan, Ph.D.

Aranee Manoharan, Ph.D. is the Senior Associate Director for Careers and Employability at King's College London. In addition, she serves in leadership roles for AGCAS, Advance HE, and others. Aranee is only the second guest of the Career Services Leadership podcast from outside the United States and the first from Europe!

I first had the opportunity to meet Aranee at the Global Career Services Summit in Washington, D.C. when we were matched together for the gift exchange. Later, I had the opportunity to hear her present on inclusive approaches to employability during one of the interactive sessions, which was amazing and is one of her areas of expertise.

In this episode, we discuss pragmatic approach to leadership, how she relates her Ph.D. research on ethnic conflict to her work in career services, the U.K.'s approach to assessing "value for money" of a college degree, what she learned going from leading a small team to a nearly 50-person team, and so much more!

  • Connect with me on LinkedIn: https://www.linkedin.com/in/dylanhoule/
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1 year ago
1 hour 2 minutes 28 seconds

Career Services Leadership
'The Person Comes First' with Deborah Liverman, Ph.D.

Deborah Liverman, Ph.D. is the Executive Director of Career Advising and Professional Development for MIT. In addition, Deborah co-leads the Pay Equity Working Group, a team of collaborators across the university that promotes pay equity for MIT students and graduates.

I first had the opportunity to meet Deborah at the Global Career Services Summit in Washington, D.C. when we were seated together in the first morning roundtable. We had such a great initial conversation, and I'm glad we were able to delve deeper here.

In this episode, we discuss the three different leadership styles she draws on (Transformational, Situational and Authentic Leadership), the ways in which MIT being an R1 university impacts the work of career services, her own research into how women of color make informed career decisions in STEM, why the "early and often" model may not be the right strategy for all students, and so much more!

  • Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter
  • Connect with me on LinkedIn: https://www.linkedin.com/in/dylanhoule/
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1 year ago
53 minutes 43 seconds

Career Services Leadership
'Forming, Norming, Storming, Performing' with Suzanne Helbig

Suzanne Helbig is the Associate Vice Provost of the UCI Division of Career Pathways at The University of California, Irvine. Suzanne, serves as a member of the leadership team of the Global Career Services Summit and is a faculty member of the NACE Management Leadership Institute (MLI). I'm thrilled to have Suzanne as the first guest of Season Two of the podcast; she is a true leader in our field.

In this episode, we discuss Suzanne's path to a Cabinet level position within UCI, the importance of creating your own rotational program to learn different parts of the operations, the unique way she leverages the university's purchasing department contracts to generate revenue for her office, how she grew to be comfortable leading as an introvert, and much more!

  • Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter
  • Connect with me on LinkedIn: https://www.linkedin.com/in/dylanhoule/
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1 year ago
45 minutes 58 seconds

Career Services Leadership
'The Most Aggressive Employer Engagement Strategy Ever' with Mario Vela

Mario Vela is the Assistant Vice Provost of Career Engaged Learning at The University of Texas at San Antonio. In addition to his "day job", Mario served as the Chair of the Programme Committee for the 2024 Global Career Services Summit and is the founder of the HSI Career Collaborative. Mario has truly established himself as a visionary leader in our field.

In this episode, we discuss what motivated Mario to make an early career transition from social services to higher education, how his background in sociology and philosophy inform his leadership style, the three-pillared strategy he developed to transform career engagement at UTSA, who he considers to be the "Mount Rushmore" of career services, and much more!

  • Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter
  • Connect with me on LinkedIn: https://www.linkedin.com/in/dylanhoule/
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1 year ago
54 minutes 51 seconds

Career Services Leadership
'The Wisdom to Know the Difference' with Angela Schmiede, Ph.D.

Angela Schmiede, Ph.D. is the Vice President for Student Success and Strategic Planning at Menlo College in Silicon Valley, California. Angela is one of the early champions of integrating experiential learning programs into the curriculum, something she has done successfully at Vanderbilt University, Stanford University, and most recently at Menlo College, where she started as Director of Internships and Career Services and has since moved up to Vice President.

As such, Angela is our first guest who is not currently the leader of a career services office, but rather oversees the Student Success and Strategic Planning division which encompasses the internship and career services office as well as multiple other complementary departments.

In this episode, we discuss how Angela first became interested in building service learning and experiential learning programs, the Servant Leadership and Shared Equity Leadership models she's adopted and relies on, how serving as WSCUC Accreditation Liaison Officer has informed her perspective on the role of career services, why the ability to reframe is crucial to success in multiple dimensions, and so much more!

Fun Fact: Angela used to be my direct supervisor when I worked at Menlo College. I learned and continue to learn so much from her.

  • Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter
  • Connect with me on LinkedIn: https://www.linkedin.com/in/dylanhoule/
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1 year ago
56 minutes 18 seconds

Career Services Leadership
'Everywhere, All at Once' with Rosaria Kiely

Rosaria Kiely is the Manager of Career Development and Employability at Queensland University of Technology (QUT) in Brisbane, Australia. As our first international guest, Rosaria brings a fresh new perspective to the conversation on career services leadership, but we also discuss the seemingly universal challenges we all face in doing this work.

In this episode, we discuss why Rosaria uses a 'systems thinking' approach to make sense of the new "multi-super-hyper-active" landscape in higher education; how she embeds employability into the curriculum; why creating a sense of psychological safety (and being willing to suffer a 'vulnerability hangover') is so important as a leader; and much, much more.

(P.S. Listen to the very end: Rosaria shares a personal testament to the generational power of higher education that is such a clear articulation of why this work is so important.)

  • Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter
  • Connect with me on LinkedIn: https://www.linkedin.com/in/dylanhoule/
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1 year ago
55 minutes 3 seconds

Career Services Leadership
'Find People Who Feel Like You Do' with Dr. Roshni D. Lal

Roshni D. Lal, Ph.D. is the Director of the Office of Academic Appointments & Internships at the Smithsonian Institution. Fun fact: she is our first guest who is serving in a leadership role on the employer side (after spending years in leadership roles on the higher education side). Roshni is a visionary thinker and one of the most passionate, articulate professionals working in our field today.

In this episode, we discuss how and when she first discovered she enjoyed being a leader, her "issues and initiatives" approach to 1:1 meetings with her staff, her visionary idea to rebrand career centers as "identity centers", and the unique challenges second generation and multi-ethnic students face.

Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter

Connect with me on LinkedIn: https://www.linkedin.com/in/dylanhoule/

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1 year ago
1 hour 8 minutes 39 seconds

Career Services Leadership
'Yes We Exist, Finally You See Us' with Carol Lwali

Carol Lwali is the Director of Career Engagement at Seattle University. As a longtime and active member in MPACE, Carol is a well-known leader in the field of career services. Originally from Kenya, Carol has a unique background and offers fresh perspective that challenges the status quo.

In this episode, we discuss how her desire to build community informs her approach to leadership, how her identity as Black woman has shaped her perspective on higher education, her leadership philosophy of knowing when to lead, when to follow, and when to listen, why her word of the year is "Resolute" and so much more.


Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter

Connect with me on Linked In: https://www.linkedin.com/in/dylanhoule/

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1 year ago
1 hour 3 minutes 44 seconds

Career Services Leadership
'Eclectic Leadership' with Jon Schlesinger

Jon Schlesinger is the Executive Director of the Hiatt Career Center at Brandeis University in Waltham, MA. Jon has distinguished himself in the field of career services through his research and scholarship. In this episode, we discuss why he prioritizes research and scholarship as a key component of the Career Center's work, his eclectic / situational leadership style, and how he is using an intersectional lens to extract fresh and useful insights from outcomes data.


Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter

Connect with me on Linked In: https://www.linkedin.com/in/dylanhoule/

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1 year ago
51 minutes

Career Services Leadership
'Operate Like a Business' with Mary Willis

Mary Willis is the Director of the Career Development Center at California State University, Fresno. In this episode, we discuss what she's learned about leadership from being the director at three different universities, her business-oriented strategy for protecting her budget and getting funding requests approved, and why where the career center sits in the org chart isn't as important as who champions it.

Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter

Connect with me on LinkedIn: https://www.linkedin.com/in/dylanhoule/

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1 year ago
43 minutes 26 seconds

Career Services Leadership
'The Ethos of "We"' with Leezel Ramos

Leezel Ramos is the Executive Director of Career and Professional Development at Mount Saint Mary's University in Los Angeles, CA. In this episode, we discuss how her background as a community organizer and activist informs her leadership style, the need to reframe career and professional development as 'we' not 'me' work, and why asking the right questions can be more effective than having the right answers.

  • Support this podcast: https://mysantaclara.scu.edu/giving/CareerCenter
  • Connect with me on LinkedIn: https://www.linkedin.com/in/dylanhoule/
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1 year ago
44 minutes 55 seconds

Career Services Leadership
The Career Services Leadership Podcast invites senior leaders in the field of career services to discuss their approach to leadership and staff development. Hosted by Dylan Houle, Executive Director of the Career Center at Santa Clara University in Santa Clara, California.