Home
Categories
EXPLORE
True Crime
Comedy
Society & Culture
Business
Sports
History
TV & Film
About Us
Contact Us
Copyright
© 2024 PodJoint
00:00 / 00:00
Sign in

or

Don't have an account?
Sign up
Forgot password
https://is1-ssl.mzstatic.com/image/thumb/Podcasts221/v4/5b/63/4e/5b634e76-0fd7-edc8-c56f-b801ab59c13d/mza_1226608415499102469.jpg/600x600bb.jpg
Captive Conversations, The Hospitality Podcast
CaptiveWiFI.com
83 episodes
3 days ago
🎙️ Captive Conversations – Your backstage pass to the world of hospitality and tech innovation! 🚀 Join host Adam Forman as he connects with industry leaders, uncovering the stories behind the brands, the tech transforming customer experiences, and the trends shaping the future. From unlocking revenue 💰 to enhancing guest journeys 🏨, each episode is packed with insights, laughter, and actionable advice. Whether you're a hospitality pro or just curious about the industry, this is the podcast you can't miss! 🌟 #HospitalityTech #CaptiveConversations
Show more...
Business
RSS
All content for Captive Conversations, The Hospitality Podcast is the property of CaptiveWiFI.com and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
🎙️ Captive Conversations – Your backstage pass to the world of hospitality and tech innovation! 🚀 Join host Adam Forman as he connects with industry leaders, uncovering the stories behind the brands, the tech transforming customer experiences, and the trends shaping the future. From unlocking revenue 💰 to enhancing guest journeys 🏨, each episode is packed with insights, laughter, and actionable advice. Whether you're a hospitality pro or just curious about the industry, this is the podcast you can't miss! 🌟 #HospitalityTech #CaptiveConversations
Show more...
Business
https://d3t3ozftmdmh3i.cloudfront.net/staging/podcast_uploaded_episode/41127086/41127086-1752864886628-3ceae53d18357.jpg
The CRM Graveyard: Where Good Data Goes to Die
Captive Conversations, The Hospitality Podcast
7 minutes 10 seconds
3 months ago
The CRM Graveyard: Where Good Data Goes to Die

🎙️ Solo Episode 2: The CRM Graveyard

In this solo episode, Adam Forman dives into the uncomfortable truth behind most customer databases — they're full of unused potential.

You'll learn:

  • What the “CRM graveyard” really is (and why it's so common)
  • Why data collection isn’t enough without engagement
  • How to audit your customer journey in 10 minutes
  • Why segmentation matters more than ever
  • What tools and experts can help reactivate dormant data

💬 With a few personal stories and shout-outs to brands doing it right (hello, Rosa’s Thai), this episode is packed with takeaways and no fluff.

Your CRM isn’t dead — it’s just asleep. Let’s wake it up.

Hosted by: Adam Forman | Captive WiFi

Captive Conversations, The Hospitality Podcast
🎙️ Captive Conversations – Your backstage pass to the world of hospitality and tech innovation! 🚀 Join host Adam Forman as he connects with industry leaders, uncovering the stories behind the brands, the tech transforming customer experiences, and the trends shaping the future. From unlocking revenue 💰 to enhancing guest journeys 🏨, each episode is packed with insights, laughter, and actionable advice. Whether you're a hospitality pro or just curious about the industry, this is the podcast you can't miss! 🌟 #HospitalityTech #CaptiveConversations