Cake on Tuesday: The Leadership Blueprint spotlights the rule-breakers, underdogs, and disruptive innovators who heard "it won't work" and proved everyone wrong. Host Elizabeth Bieniek dives into the untold stories of entrepreneurs and leaders who don't fit the mold—the "let's try it anyway" crowd turning crazy ideas into game-changing reality. If you're a disruptor who's navigated rejection, broken the rules, and built something extraordinary against the odds, this is the place for you. Join us for inspiring conversations about innovation, resilience, and the power of refusing to quit. https://podcast.cakeontuesday.com/
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Cake on Tuesday: The Leadership Blueprint spotlights the rule-breakers, underdogs, and disruptive innovators who heard "it won't work" and proved everyone wrong. Host Elizabeth Bieniek dives into the untold stories of entrepreneurs and leaders who don't fit the mold—the "let's try it anyway" crowd turning crazy ideas into game-changing reality. If you're a disruptor who's navigated rejection, broken the rules, and built something extraordinary against the odds, this is the place for you. Join us for inspiring conversations about innovation, resilience, and the power of refusing to quit. https://podcast.cakeontuesday.com/
From Pinball to Productivity: Revolutionizing Communication in Business with Costa Rica's Call Center's Richard Blank
Cake on Tuesday: The Leadership Blueprint
25 minutes 11 seconds
4 months ago
From Pinball to Productivity: Revolutionizing Communication in Business with Costa Rica's Call Center's Richard Blank
In this episode of Cake on Tuesday: The Leadership Blueprint, Elizabeth Bieniek interviews the President and Bilingual Telemarketing Trainer of Costa Rica's Call Center, Richard Blank. Richard shares his innovative approach to telemarketing, emphasizing authentic communication, phonetic microexpressions, and the power of workplace gamification. He discusses building a positive company culture through play, his passion for vintage pinball machines, and the importance of personal connections. Richard also offers practical advice on self-reflection, leadership, and patience in communication, drawing from his experiences in Costa Rica. Check out Richard's work HERE. Connect with Richard on LinkedIn.Think you'd be a great guest on the show? Apply HERE.
Cake on Tuesday: The Leadership Blueprint
Cake on Tuesday: The Leadership Blueprint spotlights the rule-breakers, underdogs, and disruptive innovators who heard "it won't work" and proved everyone wrong. Host Elizabeth Bieniek dives into the untold stories of entrepreneurs and leaders who don't fit the mold—the "let's try it anyway" crowd turning crazy ideas into game-changing reality. If you're a disruptor who's navigated rejection, broken the rules, and built something extraordinary against the odds, this is the place for you. Join us for inspiring conversations about innovation, resilience, and the power of refusing to quit. https://podcast.cakeontuesday.com/
