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Go behind the doors of the boardroom and get a candid look at leadership from the c-suite of best-in-class organizations around the world.
Scott Ward: Leadership, Listening, and Creating Unforgettable Hospitality Experiences
C-Suite Conversations with Dr. Patrick Leddin
36 minutes 29 seconds
7 months ago
Scott Ward: Leadership, Listening, and Creating Unforgettable Hospitality Experiences
Scott Ward, luxury hospitality executive, shares insights from his 25-year career leading iconic resorts—from the Caribbean to the mountains of Colorado. He discusses the power of listening, team collaboration, and problem-solving in turning around struggling resorts and creating memorable guest experiences. Scott also reflects on leading through industry disruptions, the importance of respect in leadership, and the balance between honoring history and driving innovation. Whether you’re in hospitality or any leadership role, this conversation is packed with practical lessons on trust, culture, and impact.
C-Suite Conversations with Dr. Patrick Leddin
Go behind the doors of the boardroom and get a candid look at leadership from the c-suite of best-in-class organizations around the world.
