Bytes, Bits & Brilliance: Career Insights and Inspiration
Courageous Daring Wonderful You, LLC
58 episodes
2 days ago
Send us a text The Customer Success Manager (CSM) role has emerged as a critical strategic business function in the technology industry, particularly within SaaS (Software-as-a-Service) companies. But what does a CSM actually do, and how can your existing professional experience launch you into this growing field? When I was laid off and started exploring options for my next role, a few people suggested customer success and I realized I'd heard about the role but didn't know much about it, wh...
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Send us a text The Customer Success Manager (CSM) role has emerged as a critical strategic business function in the technology industry, particularly within SaaS (Software-as-a-Service) companies. But what does a CSM actually do, and how can your existing professional experience launch you into this growing field? When I was laid off and started exploring options for my next role, a few people suggested customer success and I realized I'd heard about the role but didn't know much about it, wh...
You're Not Lost, You're in Motion: Redefining What It Means to Thrive
Bytes, Bits & Brilliance: Career Insights and Inspiration
20 minutes
4 months ago
You're Not Lost, You're in Motion: Redefining What It Means to Thrive
Send us a text In this solo reflection, I share a powerful reframe on what it really means to thrive — especially when you're navigating transitions, uncertainty, or moments when clarity feels out of reach. Inspired by a recent PowerToFly session and the wisdom of Elizabeth Weingarten, this episode gently challenges the idea that thriving means having it all figured out. Instead, you’ll be invited to recognize the strength it takes to keep going — one step at a time — and to trust that motion...
Bytes, Bits & Brilliance: Career Insights and Inspiration
Send us a text The Customer Success Manager (CSM) role has emerged as a critical strategic business function in the technology industry, particularly within SaaS (Software-as-a-Service) companies. But what does a CSM actually do, and how can your existing professional experience launch you into this growing field? When I was laid off and started exploring options for my next role, a few people suggested customer success and I realized I'd heard about the role but didn't know much about it, wh...